The ticketing platform and parent company are being sued for unfair business practices and unjust enrichment.
The Live Nation subsidiary has been enlisting scalpers to purchase tickets in bulk, and then resell them at higher prices on the Ticketmaster-owned platform TradeDesk.
The military grade software hopes to make the concert experience easier, but could come at the expense of customers’ privacy.
Allegations published in a New York Times article accuse the ticketing juggernaut of anticompetitive behavior.
The company specialized in selling tickets directly to fans through artists’ websites and fan clubs.
Fans must purchase Swift-related music and merch to increase their chances of purchasing concert tickets.
After finding success in the UK, Amazon’s nascent service sees the US ticketing market as “ripe for attack.”
It’s now a federal offense to use computer software to buy tickets online.
Under the bill, ticketing bots are considered “an unfair and deceptive practice” in violation of the Federal Trade Commission Act.
New law classifies use of ticket bots as a class A misdemeanor as of February.
Amazon Tickets wants to become “the world’s premier destination for purchasing tickets.”
“If I wanted to see a lame Guns N’ Roses cover band, I’ll go see Guns N’ Roses.”